Effective Date: October 24, 2025
Last Updated: October 25, 2025
River Lanes (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect your information when you visit our website, make reservations, join a league, or interact with us via text message or other communication channels.
1. Information We Collect
We may collect the following types of information:
- Personal information: name, phone number, email address, and other contact details you provide.
- Activity information: details related to bookings, leagues, or events you participate in.
- Message data: SMS or email communication history when you interact with us via text.
2. How We Use Your Information
We use your information to:
- Send booking confirmations, league notices, and event reminders.
- Respond to customer inquiries and provide support.
- Send promotional offers and updates (only if you have opted in).
- Improve our services and customer experience.
3. SMS Messaging
By providing your phone number and opting in, you agree to receive SMS or MMS messages from River Lanes. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP or contact us directly.
4. Sharing of Information
We do not sell, trade, or rent personal information. We may share limited data with trusted service providers who assist in operating our business (e.g., texting platforms or reservation systems), under strict confidentiality agreements.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You may:
- Opt out of marketing messages at any time.
- Request correction or deletion of your personal information by contacting us.
7. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
📧 info@riverlanes.com
📞 321-267-7118